How to Use GeM Portal Effectively to Grow Your Business?

The Government e-Marketplace (GeM Portal) has become a game-changer for businesses aiming to work with government organizations in India. Whether you are an MSME, startup, or large enterprise, the GeM portal gives you direct access to buyers from different ministries, PSUs, and government departments.
If you want to know how to sell on GeM portal and grow your business, this guide will walk you through the best practices and strategies.
What is GeM Portal?
The GeM (Government e-Marketplace) is an online procurement platform launched by the Government of India. It allows businesses to:
- Register and showcase their products/services.
- Sell directly to government buyers.
- Participate in tenders and bids.
- Grow visibility across ministries, PSUs, and departments.
simply put, GeM is a gateway to government business opportunities.
Steps to Use GeM Portal Effectively
1. Register Your Business on GeM
- Complete your GeM seller registration with PAN, GST, and bank details.
- Add MSME or Startup India certificates if available.
- Ensure your profile is 100% complete for better discoverability.
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2. Create Optimized Product/Service Listings
Your product listing plays a key role in attracting buyers.
- Use SEO-friendly titles like “Office Chairs for Government Buyers” instead of generic names.
- Add detailed descriptions, certifications, and compliance details.
- Upload high-quality images.
- Keep pricing competitive while maintaining quality.
Optimized listings help you rank higher when buyers search on the GeM Portal.
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3. Actively Monitor Bids and Tenders
- Check your dashboard daily for live GeM tenders.
- Use filters to find relevant opportunities.
- Submit proposals on time with competitive pricing.
4. Offer Competitive Pricing & Quality
Government procurement emphasizes both cost and quality.
- Keep your prices competitive.
- Deliver products/services on time.
- Maintain strong after-sales support.
Consistent positive feedback improves your GeM seller rating, which boosts your chances of winning more orders.
5. Leverage MSME & Startup Benefits
The GeM portal gives priority to MSMEs and startups:
- Exemptions in Earnest Money Deposit (EMD).
- Preference in tender participation.
- Direct exposure to government buyers looking for innovative solutions.
Always update your MSME/Startup status in your profile to avail these benefits.
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6. Ensure Compliance & Transparency
To grow sustainably on GeM:
- Keep tax and legal documents updated.
- Avoid misrepresentation of products/services.
- Deliver on time and maintain quality.
A trustworthy seller profile increases your long-term growth on GeM.
7. Use GeM Analytics & Reports
The GeM portal provides insights on:
- Order history
- Category demand trends
- Competition analysis
Use this data to improve your pricing, product catalog, and strategy.
8. Build Strong Relationships with Buyers
Though GeM is a digital platform, communication matters.
- Respond quickly to buyer queries.
- Maintain transparency during transactions.
- Offer excellent customer service.
This helps you get repeat orders and long-term growth.
By registering correctly, optimizing listings, participating in bids, maintaining compliance, and leveraging MSME benefits, you can achieve sustainable business growth through GeM.
If you want to expand your business, start using the GeM portal effectively today and unlock government procurement opportunities!
Classic Tenders is one of the top e-marketplace consulting companies offering GeM registration services in Ahmedabad, Gujarat. We provide step-by-step assistance in the GeM registration process. We have an expert team of well-trained professionals that are known for their efficiency for GeM Portal Service in India.